PRIVACY POLICY
When using the services provided by UAB “DK Investicijos”, you entrust us with information about yourself. “Services” include all services provided by UAB “DK Investicijos”, including, but not limited to (i) “ParkavimasMieste” – paid parking service at airports; (ii) parking car washing/cleaning service; (iii) parking lot installation and administration service; (iv) parking booking service in other European Union countries (v). The scope and types of Services provided may expand and change in the future.
This Privacy Policy describes what personal data we collect about you, how we use it and to whom we transfer it, and what rights you have as a personal data subject.
1. Who does the Privacy Policy apply to?
This Privacy Policy applies to all users/clients of UAB „DK Investicijos“ Services anywhere in the world, including all users of UAB „DK Investicijos“ mobile applications, websites, features or any other UAB „DK Investicijos“ Services, and to all other persons who contact UAB „DK Investicijos“ or otherwise provide their personal data to UAB „DK Investicijos“.
2. Who is the controller of your personal data?
(i.e. the natural or legal person who, alone or jointly with others, determines the purposes and means of data processing).
Your data controller is UAB „DK Investicijos“, legal entity code 300147633, registered office address Rodūnios Kelias 3, Vilnius, Republic of Lithuania, address for correspondence Dariaus ir Girėno g. 8, LT-02011, 434 box, Vilnius, Republic of Lithuania, contact e-mail address
[email protected].
3. What personal data do we collect?
UAB “DK Investicijos” collects the following categories of personal data:
Personal data that you provide yourself:
- when creating or updating your account on the website or mobile application. Such information, depending on your location and the UAB “DK Investicijos” Services used, may include your name and surname, e-mail address, phone number, login name and password, vehicle registration number (e.g. in the case of ParkavimasMieste), payment or bank information, date of birth, address, information related to the rented car (rental period, car type, etc.);
- when ordering Services through the UAB “DK Investicijos” mobile application or websites without creating a personal account;
- when contacting UAB “DK Investicijos”.
Personal data that is collected when you use our Services. This includes the following information:
- information about transactions. We collect transactional details related to your use of our Services, including the type of Services ordered or provided, the date and time the Service was provided, the amount paid, the distance traveled, the route taken, and other transactional details;
- device information. We may collect information about the devices you use to access our Services, including hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device movement information, and mobile network information;
- log information. When you interact with our Services, we collect server logs that may include the following information: your device’s IP address, access date and time, information about application features and pages viewed, application crashes and other system activity, browser type, and the third-party website or service you used prior to interacting with our Services.
Information from other sources. This may include:
- UAB „DK Investicijos“, business partners through whom you order the Services, create or access your account, e.g. payment service providers, travel agencies, parking service intermediaries/providers, applications or websites that use UAB „DK Investicijos“ application programming interfaces (APIs) or whose application programming interfaces (APIs) are used by UAB „DK Investicijos“;
- financial service providers;
- publicly available sources;
- marketing service providers;
- other UAB „DK Investicijos“ partners whose involvement is necessary for the proper provision of the Services.
In this case, if you wish to receive a list of the purposes of data processors and data recipients, you can contact UAB „DK Investicijos“ by e-mail
[email protected] as specified below in question 13.
4. How do we use your personal data?
UAB „DK Investicijos“ collects and uses your personal data to ensure reliable and convenient Services and to provide other products. UAB "DK Investicijos" uses your personal data as follows:
for the purposes specified.
Provision of Services and Features. UAB “DK Investicijos” uses the collected information to provide, customize, maintain and improve its Services and products. This purpose includes cases where the information is used:
- to provide the Services;
- to process payments for these Services or facilitate their performance;
- to offer, obtain, provide insurance or other additional services directly related to the provision of the Services, or facilitate the provision of the Services;
- to enable features so that you can customize the account you have created;
- to perform internal operations necessary to provide the Services, including troubleshooting software failures and performance issues, data analysis, testing and research, as well as to monitor and analyze usage and activity trends;
- to maintain the security and integrity of the Services;
- to direct your questions to the appropriate person providing customer support;
- to investigate and resolve your problems;
- to monitor and improve the responses of our customer support service.
More information about data processing activities and personal data processed by this application can be found in the privacy policy section of the LiveChat website https://www.livechatinc.com/privacy-policy/. In this case, your personal data may be provided outside the European Union and the European Economic Area.
Research and development, statistical purposes. We may use the collected information for testing, research, analysis and product development. This allows us to improve and strengthen the security of our Services, develop new features and products, and facilitate the provision of insurance or other solutions inextricably linked to the provision of the Services.
UAB “DK Investicijos” notifications. UAB “DK Investicijos” may use the collected information to notify you about products, Services, promotions, research, surveys, news, updates and events. UAB “DK Investicijos” may also use the information to announce and conduct lotteries, award all related awards, and provide you with relevant advertisements and content about our and our business partners’ services.
Legal Processes and Requirements. We may use the information we collect to investigate or resolve claims or disputes related to your use of the Services, or as permitted by applicable law.
UAB “DK Investicijos” does not sell your personal data or share it with third parties for their direct marketing purposes.
5. Who may we disclose/transfer your personal data to?
In order for you to use some of UAB “DK Investicijos” Services and features, we need to disclose your information to business partners, for legal reasons, or in the event of a dispute. For example, if you order a Service through partners or a promotional offer provided by a third party, UAB “DK Investicijos” may share your information with these third parties. This includes other applications or websites that integrate with our application programming interface (API) or Services, as well as those applications and websites with whose application programming interfaces (API) or services we integrate, and business partners with whom UAB “DK Investicijos” collaborates to offer promotions or specialized Services.
UAB “DK Investicijos” may provide information to its vendors, consultants, marketing partners, research companies and other service providers or business partners. For example, UAB “DK Investicijos” may provide information to these parties to help them obtain insurance coverage, conduct surveys on behalf of UAB “DK Investicijos” and process payments for our Services.
UAB “DK Investicijos” may transfer your information if it believes it is necessary to comply with applicable laws, regulations, legal process or at the request of government authorities. This includes sharing your information with law enforcement, government agencies, or other third parties as necessary to enforce our Terms of Service, user agreements, or other policies, to protect the rights or property of UAB DK Investicijos or the rights or property of others, or in connection with a claim or dispute related to your use of our Services. If you use another person's credit card, we may be required by law to share your information with the cardholder.
With your prior notice and your express separate consent, UAB DK Investicijos may also share your personal information in sharing cases not described in this policy.
The policy only covers the use and disclosure of information that we collect (usually directly from you). If you disclose your personal information to others through the website or other online pages,
ems, regardless of who they are, different rules may apply to the use and disclosure of the relevant information. UAB “DK Investicijos” does not control the privacy policies of third parties and you must comply with them yourself in cases where they apply to you. UAB “DK Investicijos” is not responsible for the privacy policies of other websites or any other content when a link to other websites is provided on the UAB “DK Investicijos” website or mobile application. When clicking on a link, logo or other element, or using available third-party services, including online communication, please note that by clicking on any of the aforementioned elements you may leave the UAB “DK Investicijos” website or mobile application.
6. How long do we store and when do we delete your data?
UAB “DK Investicijos” stores your personal data as long as your account is active, unless you request the deletion of your personal data or account. UAB „DK Investicijos“ will then delete your personal data or anonymize it at your request, except as described below.
In accordance with applicable law, UAB „DK Investicijos“ may retain information after deleting your account:
- if there are unresolved issues related to your account, for example, a debt or claim or dispute remaining in your account that has not been resolved;
- if required by applicable law; and/or in an anonymous form (e.g. for statistical purposes, information remains in an anonymous form);
- UAB „DK Investicijos“ may also retain certain information if necessary for legitimate business purposes, such as fraud prevention and improving user protection.
7. What rights do you have?
As a personal data subject, you have the right to request that UAB “DK Investicijos” provide access to the personal data of the data subject and rectify or delete them, or restrict the processing of data, and the right to object to the processing of data, as well as the right to data portability. You can exercise these rights in accordance with the procedure described in the policy by contacting UAB “DK Investicijos” by e-mail
[email protected] (see also question 13).
In addition to the listed rights, in all cases you also have the right to file a complaint with the supervisory authority – the State Personal Data Inspectorate (in Lithuania). More information and contact details can be found on the website www.ada.lt.
8. How to find out about the processed personal data and express your objection?
UAB “DK Investicijos” provides tools to monitor and manage personal data collected by UAB “DK Investicijos”, including the following tools:
- privacy settings in mobile applications and websites (e.g. some data is provided selectively). Users can also delete their account in the privacy settings menu;
- device permissions. Most mobile platforms (iOS, Android, etc.) stipulate that certain types of device data cannot be accessed by applications without your consent. These platforms use different permission systems to obtain your consent. The iOS platform will warn you when a UAB DK Investicijos application first requests permission to access certain types of data, and you will be able to agree (or disagree) with this request. When using Android devices, you will be informed about the permissions required by UAB DK Investicijos applications before you use the application for the first time;
- the ability to opt out of the processing of personal data for direct marketing purposes (including any advertising). You can opt out of receiving promotional emails and other communications from UAB DK Investicijos according to the instructions provided in these notifications or by sending an opt-out by e-mail to [email protected]. Please note that even if you opt out of receiving promotional communications, we may still send you non-promotional communications, such as receipts or information about your account;
9. How do I correct my personal data?
By logging into your created account, you can edit the name, phone number and email address associated with your account and other personal data you provided during registration. You can also find your order history in UAB “DK Investicijos” programs. You can request access to your information, provide a copy of your information or correct your information by contacting UAB “DK Investicijos” by e-mail at
[email protected].
10. Are cookies and similar technologies used?
For more information about the use of cookies and third-party technologies, including your choices regarding these technologies, please see our Cookie Policy.
11. Who is responsible for data protection?
We use reasonable physical, electronic and procedural measures and methods to protect the information we hold about you.
(including personal data) from loss, theft or any unauthorized use, disclosure or alteration. We would like to draw your attention to the fact that, despite the fact that we use reasonable measures to protect your personal data, UAB “DK Investicijos” cannot guarantee the complete security of your personal data, since it is submitted or collected online. You can reduce the risk of unauthorized use of your personal data if you act prudently and choose reasonable security measures, for example, choose a complex password, use the latest antivirus software, etc.
12. How to find out about changes to the privacy policy?
We may update this policy. If you use our Services after the update, it means that you agree to the updated policy. If we make significant changes, we will notify you about them in UAB “DK Investicijos” applications, websites or by other means, such as e-mail.
In view of this, we strongly recommend that you periodically review this policy to receive the latest information about our privacy rules and the processing of your personal data.
13. Where to contact if you have other questions related to the processing of your personal data or wish to exercise your rights?
In this case, if you have not found an answer to your question related to the processing of personal data in this privacy policy or wish to exercise your rights as a data subject, please feel free to contact UAB "DK Investicijos" at the e-mail address
[email protected] (or in writing, if this method of contact is more convenient for you) and we will provide an answer to your question no later than within 30 days, execute or reasonably reject the request for exercising your rights, or provide instructions on how to exercise your desired rights as a data subject.